Privacy Policy
Welcome to LiveScore ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
1. Information We Collect
We may collect information about you in several ways when you use the Service:
- Personal Data: Voluntarily provided information such as your name and email address when you create an account or contact us.
- Usage Data: Information automatically collected when you access the Service, including your device type, operating system, IP address, pages visited, time spent, and referring URLs.
- Device Data: Information about your mobile device including device ID, model, manufacturer, and push notification token (for alerts).
- Location Data: With your permission, approximate location to surface regionally relevant content such as local league scores.
2. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve the Service
- Send push notifications for matches and teams you follow (only if you opt in)
- Personalise your experience and surface relevant content
- Analyse usage trends and monitor the effectiveness of our features
- Detect, prevent, and address technical issues or abuse
- Respond to your inquiries and customer support requests
- Comply with applicable legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors who assist us in operating the Service (e.g., hosting, analytics, push notification services). They are contractually obligated to keep your data confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function properly.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we delete or anonymise it securely.
6. Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately and we will take steps to delete that information.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Receive your data in a structured, commonly used format.
- Objection: Object to processing of your personal data for certain purposes.
To exercise any of these rights, please contact us at the email address below.
9. Third-Party Links
The Service may contain links to third-party websites. We have no control over the content, privacy policies, or practices of those sites and assume no responsibility for them. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page and, where appropriate, via in-app notification. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@livescore.app